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www.UsabilityOne.com
www.UsabilityOne.com March 2011 Newsletter
 
 
Feature Article:
Supersize the potential of web-analytical systems
The fundamental objective of any analytics system is to monitor the efficiency of the system under consideration. However, most of the time numbers only reveal half of the story. Combining web analytics with the results of usability testing can give a more rounded understanding of consumer's behaviour online... Read full article
 
 
What we've been doing?
New Staff Members
This month we're pleased to announce two new members to our team, Melodie and Alyce.

As our newly appointed account manager, Melodie will be responsible for liaising with all our current clients and ensuring a smooth project rollout. Along with her bubbly personality Melodie brings her polished client services and honed skills in relationship building, solution selling and process improvement across a diverse range of industries. 

We also welcome Alyce to the team in Sydney. Recently graduated from the University of Technology, Alyce brings the skills mastered from uni to her newly appointed position as one of our research consultants. With a broad array of interests including graphic design, digital media and not to mention a penchant for making vintage reproduction clothes, we look forward to watching Alyce swiftly progress through the industry.
 
 
U1 Blog highlights in January
Learnable Interfaces
Several factors affect whether an interface that requires learning time is usable. Read blog article
 
 
What we've been up to...
Welcome Usability Fundamentals Course in Sydney & Melbourne Running in-house usability tests workshop
UsabilityOne would like to extend a warm welcome to Sean and Lina who join us in February 2010.

 

 Melbourne
Date: 24th - 25th November 2009
Time: 9am - 12.30pm
Where: 119 Ferrars Street, South Melbourne, 3205, Victoria

Sydney
Date: 7th - 8th December 2009
Time: 9am - 12.30pm
Where: Level 1, 26-28 Wentworth Ave, Surry Hills 2010, NSW

 Melbourne
Date: 25th November 2009
Time: 1:30pm - 5pm
Where: 119 Ferrars Street, South Melbourne, 3205, Victoria

Sydney
Date: 7th December 2009
Time: 1:30pm - 5pm
Where: Level 1, 26-28 Wentworth Ave, Surry Hills 2010, NSW
 
 
Other people's articles that caught our eye:
 
Usability: User expectations are important
In our experience of usability testing, usability suffers when a site does not match users' expectations. Indeed, our usability testing sessions have repeatedly shown that breaking expectations makes users unhappy.
Read 'Usability: User expectations are important'
 
 
Usability Testing Is Qualitative Only If You Can't Count
This article discusses the value of the 'usability test' and its relevance in today's world of Google Analytics and A/B and multivariate testing.
Read 'Usability Testing Is Qualitative Only If You Can't Count'
 
 
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Contact Us
Melbourne
Ground Floor, 119 Ferrars St
South Melbourne
VIC Australia 3205

T: 1300 783 103
F: +61 3 9684 3434
E: email@UsabilityOne.com

 Sydney
Level 1, 26-28 Wentworth Ave
Surry Hills
NSW Australia 2010

T: +61 2 9261 4624
F: +61 3 9684 3434
E: email@UsabilityOne.com

  
 
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