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www.UsabilityOne.com October 2010 Newsletter
 
 
Feature Article:
Is the security of Internet Banking eroding its convenience?
When spruiking the benefits of Internet Banking (IB), banks highlight the convenience of IB, specifically the ability for customers to take control over their banking and conduct transactions when and where it suits them. However, with identity fraud and security breaches on the increase, banks mitigate this increased level of risk with the introduction of additional security measures which is laudable but unfortunately can erode the convenience of Internet Banking. Read full article
 
 
What we have been doing
UsabilityOne attends industry events
UsabilityOne has been attending a number of industry events around Melbourne. Here is a quick overview and the key points we found interesting:
  UX Australia - We attended the conference in late August and returned to work energised and excited both about our industry and more importantly UsabilityOne.  It renewed our focus on our clients and ways to better meet their needs.  See Johnny Holland for a good review of the conference:
www.johnnyholland.org/2010/08/27/ux-australia-10-report-day-one

Adoption Plans for Online Advertising & E-tailing - An interesting presentation by AIMIA Retail Industry Group highlighted that Australian retailers are dragging their feet in the world of e-tailing.
Read our blog article for the highlights of this talk.
 
World Usability Day
Don't forget World Usability Day on November 11th. World Usability Day is all about making our world work better by ensuring services and products important to human life are easier to access and simpler to use. It's about "making life easy". Use the day to promote usability around your office and raise awareness.
 
 
What we've been up to...
Welcome Usability Fundamentals Course in Sydney & Melbourne Running in-house usability tests workshop
UsabilityOne would like to extend a warm welcome to Sean and Lina who join us in February 2010.

 

 Melbourne
Date: 24th - 25th November 2009
Time: 9am - 12.30pm
Where: 119 Ferrars Street, South Melbourne, 3205, Victoria

Sydney
Date: 7th - 8th December 2009
Time: 9am - 12.30pm
Where: Level 1, 26-28 Wentworth Ave, Surry Hills 2010, NSW

 Melbourne
Date: 25th November 2009
Time: 1:30pm - 5pm
Where: 119 Ferrars Street, South Melbourne, 3205, Victoria

Sydney
Date: 7th December 2009
Time: 1:30pm - 5pm
Where: Level 1, 26-28 Wentworth Ave, Surry Hills 2010, NSW
 
 
Other people's articles that caught our eye:
 
The Big Cost of Small Usability Problems
User experience problems tend to be cumulative. Enough small problems can have the same effect as a few large ones - namely, causing users frustration and sometimes causing them to give up on your application or website.
Read 'The Big Cost of Small Usability Problems'
 
 
Decoupling Usability and Visuals
Usability and visual design are two areas that are heavily dependent on each other. They affect each other dramatically and each requires an understanding of how people will use and visualize the content.
Read 'Decoupling Usability and Visuals'
 
 
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Contact Us
Melbourne
Ground Floor, 119 Ferrars St
South Melbourne
VIC Australia 3205

T: 1300 783 103
F: +61 3 9684 3434
E: email@UsabilityOne.com

 Sydney
Level 1, 26-28 Wentworth Ave
Surry Hills
NSW Australia 2010

T: +61 2 9261 4624
F: +61 3 9684 3434
E: email@UsabilityOne.com

  
 
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