By considering what makes a good or bad visit, you are on the way to creating successful Key Performance Indicators (KPIs) for your website. At UsabilityOne we believe that KPIs are more important than ever for web analytics as well as to usability and the website in general.
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Gordon Ramsay, the celebrity chef in the television show Ramsay’s Kitchen Nightmares visits failing restaurants generally turning each into a roaring success. In this article we show similarities between a key component of a restaurant, the menu, and show how it relates to website usability.
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We’re always reading articles from around the globe about the latest issues relating to usability, web analytics and web design. Below are a few that caught our eye over the last months:
What Do You Mean When You Say "Usability"?
No amount of review, assessment, validation, or any other metric conducted by experts can confirm the usability of a course. Only the user can do that... Read full article.
Usability factor for outwardly mobile.
The University of Adelaide found ease of use was the most popular reason for people deciding to upgrade their handsets (95% of respondents said it was a factor), ahead of larger screens (85%), better performance (82%) and the design of the handset (78%)... Read Full Article.